Our data scientists offer in-depth knowledge across statistical programming languages, AI machine learning and all aspects of data management.
Our data scientists use data analytics to collect, analyse and interpret data to identify trends and patterns. Data analytics tools and visualisation techniques help with this process, and with our share back to clients.
Statistical and AI machine learning techniques are then used to identify patterns, trends, and relationships which are then used to develop products and services that solve real-world problems.
We use CRISP-DM data science methodology for project management, a systematic approach, built on the industry's best practices to structure and control data projects.
We are proud to have been awarded an Innovate UK grant from UK Research and Innovation (UKRI). This is to research the topic of bias in AI, specifically Automatic Speech Recognition (ASR) models and their accuracy across a broad range of accents and dialects.
This research will be used to help the public sector and other service organisations understand the extent of the problem as well as explore potential solutions to help them provide the best possible support to citizens living throughout the UK.
We have used bespoke models to categorise customer problems and the advice they were given through analysing conversation recordings. Not only has this saved organisations hours of resources, but it allowed for deeper insights into company business. A great example of this was being able to track the change in customer problems over time.
Fine-tuning is a technique for adapting a pre-trained machine learning model to new data or tasks. Rather than training a model from scratch, fine-tuning allows you to start with an existing model and specialise it for your needs. This approach can be much more efficient and accurate than training a model from scratch. For more details on how we approach model development, visit our section on AI Consultancy.
Our data scientists will gather insights that can play a vital part in solving the real-world problems that you face in your organisation. This might include challenges faced when developing new products and services, or questions around improving operational efficiency and making better decisions. Essentially, they're the experts that make Artificial Intelligence happen.
Wyser data scientists will do this using scientific methods, processes, algorithms, and systems to extract knowledge and insights from data. Our data scientists will collect, clean, and prepare data for analysis, and then use a variety of statistical and machine learning techniques to identify patterns, trends, and relationships.
Using generative AI, Wyser ASSIST will efficiently process both spoken word and text, rapidly summarising content and extracting key data.
Wyser ASSIST can be implemented quickly to improve data processing, allowing personnel to focus on more value-added services.
Wyser INSIGHT learns from your customer data, guaranteeing consistent case categorisation.
With Wyser INSIGHT, you can optimise your workflow, reduce manual errors, and elevate the accuracy of your reporting processes.
Wyser INFORM is our cutting-edge, AI-driven, next generation chatbot.
Created to empower service users, it is capable of providing natural language, personalised assistance, streamlining operations, and enhancing customer engagement.