Digital transformation
We can help you evolve your digital operations while continually taking into account the eco-system of your organisation and its culture.
Our approach
We’ll aim to understand where you are now. All the complexities, current technology, resource limitations, stakeholder requirements, desired outcomes, and more.
We’ll push the boundaries of possibility by working with you to identify new levels of user experience and efficiency which could be achieved to create improvements.
Through our detailed discovery process, we'll work alongside you to develop a road map to enable your business transformation which all stakeholders can endorse.
A Wyser way to implement digital transformation
Digital transformation best describes how we use digital technologies to create new or modify existing business processes, cultures and customer experiences in an organisation. For us though, it’s not all about tech, we’ll work closely with your team to maximise adoption and enhance the user experience. Our digital transformation consultancy can help you to meet the evolving requirements of your organisation or sector, using best-in-class AI and automation.
Our approach is based on technology being carefully and conscientiously deployed at a pace that is right for you and your teams. Combining digital transformation with AI, we’ll aim to increase your overall efficiency, create greater business agility in your organisation, and improve the value you deliver to your customers.
Identifying the challenges faced in digital transformation
Digital transformation can present a number of challenges for an organisation. If you’re concerned about a skills gap or a lack of resources, you may be cautious when making changes to existing processes. Barriers to change can range from legacy company culture to issues with out of date technology and the quality of existing data. These challenges have common themes but are unique to your business. We believe a problem well defined and stated, is a problem half solved.
We work to fully identify the challenges that you may be facing right from the beginning. This involves processes such as identifying your stakeholders and the flow of value and tension points; we will then prioritise tasks based on pre-agreed metrics. Our expert analysts make sure that the scope is clearly defined and our technical experts make sure that the solution is delivered, all supported by project and account management.
Additional Wyser services
Process optimisation and automation
Our structured approach to customer journey and process optimisation can help you and your organisation improve efficiency and improve user and team experience.
We will help you to a more effective, efficient and consistent service level for your users, improving capacity and stabilising ever-increasing costs. Our team of experts will guide you through the processes ensuring stakeholder buy-in at every level.
Artificial intelligence
Our goal when training our models is that we deliver reliable, trustworthy outcomes for our clients. Typically our approach involves fine-tuning on sector-specific data. This is the Wyser difference.
The result is that we can then deliver a more accurate, trustworthy and cost effective result to a specific challenge or set of challenges faced.
Data Science
Our data scientists offer in-depth knowledge across statistical programming languages, machine learning and all aspects of data management.
We are defined by our people and we are extremely proud of the team and culture that we have built. We have won a number of Innovate UK grants, enabling us to support critical work on areas such as bias detection and mitigation.
Get in touch
We take an open and honest approach. What that means for you is that there will be no hidden surprises or spiralling costs along the way. Get in touch if you'd like to know more about our methods.
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