Innovative solutions for a changing world
Do you get lots of free form text enquiries or long customer handling calls that currently only human operators can manage?
Now you can use our technology instead.
Great end user experiences and high returns for our clients
Imagine if you could reduce the cost of cases which draw heavily on your organisation’s cash flow.
Wyser is an AI-enabled case-focussed technology solution, that enables you to assess cases effectively, process them efficiently, route them through your organisation and deliver the optimum customer experience.
Our typical value add is
9x RoI


How does Wyser deliver this?
Our suite of AI led services for complex customer cases can:
Process data from customer cases more efficiently and accurately
Improve case management cost efficiency
Enable a customer centric design
Automate repetitive tasks
Who uses our solutions and why
Thousands of enquiries come in from potential claimants daily which need to be routed to fee earners effectively and efficiently.
Why they use Wyser
Robust systems that can process large volumes of enquiries and cases
(Routed to the right fee earner with capacity)
Inclusive accessibility is a critical aspect of the services they provide by ensuring complex enquiries/claims are managed efficiently and backlogs are minimised.
Why they use Wyser
Robust systems that can process large volumes of enquiries and cases
(Routed to the right team/case handler with capacity)
Regulated/semi-regulated markets where there are complex claims which are time consuming and costly to process and manage – Banks, Insurance Companies and Original Equipment Manufacturers.
Why they use Wyser
Robust systems that can process large volumes of enquiries and cases
(Routed to the right team/case handler with capacity)
Benefits of working with Wyser

User centred design and build
Built-in regulatory and legislative compliance


Delivering step changes in performance and knowledge transfer throughout the organisation
Our promise
At Wyser, we focus on providing our clients with an enhanced customer case management experience. We promise to provide you with an exceptional service that improves operational performance and a level of support that enhances your ability to deliver award winning customer service.
No need to replace your existing systems
White label, customise and configure the service so it integrates with your existing systems such as CMS, CRM, PMS and ODRS.
Elevate your human and technology resources
Maximise efficiencies in customer case management
FAQs
What is Wyser?
How does Wyser work?
Will Wyser connect with other systems?
Yes, the product is fully configurable with all Customer Management (CMS), Practice Management (PMS), Customer Relationship Management (CRM) and Online Dispute Resolution (ODR) systems.